Returns Policy

Returns/Exchanges

Our policy last 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a return or exchange. For any Returns or exchanges please email us at contact@amag16.com

Final sale items are not included in the return/exchanges policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Bodysuits, swimwear, undergarments are final sale. 

Beauty products and accessories are final sale. 

All returns will be refunded via store credit. Amag Figure is not responsible for any return packages that may be lost or stolen, please secure your tracking number when shipping your returns. 


Returns 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing returns  
If you haven’t received a refund yet, please contact us at contact@amag16.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.